Wondering which solutions is the right fit for your organization? Our Big Green IT experts provide valuable insights and answer your questions about how user count influences your cloud solution decision-making process. Whether you have a small, agile team or a large enterprise, we’ve got you
Learn about Microsoft solutions that help forecast and control Azure costs
Microsoft provides solutions to help you continually optimize your environment. Watch this video to learn more about: Azure Cost Management Billing Azure Advisor Cloud Adoption Framework Learn more about Microsoft Defender Security Solutions for M365 and Azure
Do we have to use Teams Phone devices with Teams Phone?
Anywhere that you can access the Teams application, you can use the phone system. So again, just by opening up the Teams application on your cell phone, you can use just the Teams application on the desktop, you can use just a desk phone. You don’t need all of these or any additional hardware; they
Where does Microsoft Phones rank amongst other Cloud Phone Systems
Microsoft Teams is a trusted leader in the Unified Communications space, the phone space. Unified Communications, for those that have not heard this term, it’s a newer term and it talks about voice and the ability of things like voicemail that can be delivered to your inbox, voice to text and text
Learn more about the latest Innovation with Teams Phone
Innovation here in Teams Phone – we’ve listed some highlights of some of the most important things that have occurred in the past two years. During the pandemic we saw a lot of people move to Teams Phone as they were leaving their offices and leaving their PBX and voicemails because they were at the
What types of Devices can we use with Microsoft Teams Phone
There are several different options for Teams compatible devices. We like to break this down to Personal Devices and Shared Devices. So Personal Devices include headsets, desk phones, mobile phone stations, speaker pucks, mobile phones PC. These are all ways individual users and make and receive
Learn more about Microsoft Teams Phone Licensing
In order to utilize Teams phone system in the calling plan, your users do need to have a base M365 license, so any license that has Microsoft Teams. On this chart, you’ll see that with Microsoft 365, Teams and audio conferencing is included in the full M365 suite. So whether that would be M365
Learn more about Microsoft Teams Phone Support
We do provide the technical support that organizations need for Teams Voice. We have a couple of different options depending on your needs. Our standard level of support is our most basic level of support, and you can see there is also Premium support and Enterprise support. The Premium and
Learn about the top Microsoft Teams Phone features
Next, we’re going to hit on some features. No surprise, Teams Phone it’s administered in the Teams admin center within the Microsoft 365 admin center. Just like there’s an Exchange admin center, there’s a SharePoint admin center, there’s a Teams admin center. We’ve got a screenshot here of a sample