Wade Walker

Microsoft Teams is a trusted leader in the Unified Communications space, the phone space. Unified Communications, for those that have not heard this term, it’s a newer term and it talks about voice and the ability of things like voicemail that can be delivered to your inbox, voice to text and text

Innovation here in Teams Phone – we’ve listed some highlights of some of the most important things that have occurred in the past two years. During the pandemic we saw a lot of people move to Teams Phone as they were leaving their offices and leaving their PBX and voicemails because they were at the

Next, we’re going to hit on some features. No surprise, Teams Phone it’s administered in the Teams admin center within the Microsoft 365 admin center. Just like there’s an Exchange admin center, there’s a SharePoint admin center, there’s a Teams admin center. We’ve got a screenshot here of a sample

So, Microsoft does offer licensing options. There is a Teams room license, there is a common area phone license. We work with a lot of organizations that do have lobby phones or a phone in the break room or meeting room. You don’t need to license those to a user, there are additional license options

So, again, that’s one of the beauties of teams. If the receptionist is trying to transfer to someone internally, in the organization, they would just need to type in that user’s name. It would show their presence and they can it and you can also transfer to external numbers. Some clients we work